Gindre Duchavany
Reporting to the Sales Director for France, we are seeking a Sales Manager (M/F) to join a dynamic, internationally-oriented team, with the mission of developing, retaining, and optimizing a portfolio of key accounts and international clients.
Your main responsibilities are as follows:
Business development:
- Manage and develop an existing customer portfolio (contractors, distributors, mechanical subcontractors) by offering all of our products (bars, profiles, copper components, etc.)
- Explore new markets and identify opportunities for international growth
- Conduct high-level commercial negotiations to increase profitability and customer satisfaction
Project management and customer support:
- Analyze customer needs, write technical and commercial offers, follow up orders until payment is collected
- Propose suitable “product” solutions, in collaboration with internal teams (sales, Supply Chain, technical, quality)
- Ensure the handling and resolution of disputes, if necessary
Steering and reporting:
- Use CRM tools to ensure regular reporting (turnover, margins, volume, prospecting monitoring)
- Monitor performance indicators (volume, added value) and be a driving force for improving results
- Conduct customer field visits and participate in trade shows
Innovation and continuous improvement:
- Detect new needs, propose innovative products or services related to copper and its applications
- Collaborate cross-functionally with other departments (R&D, purchasing) to improve the offering and optimize customer satisfaction
- Promote a culture of curiosity, responsiveness and rigor within the sales team
Travel within Europe or internationally is expected (approximately 25% of the time).
Qualifications:
- BAC +3 minimum (Commerce, Technical or equivalent)
- Languages: English is required; proficiency in a second language is a plus
- Minimum 7 years of proven experience in a BtoB industrial environment, ideally in the copper or metallurgy sector, ideally internationally
- Proficiency in negotiation and sale of technical products
- Excellent knowledge of the sales cycle, from prospecting to customer follow-up
- Proficiency in using computer software
Responsiveness, curiosity, independence, humility, attention to detail, and a team-oriented mindset - Ability to manage multiple projects simultaneously and interact with a variety of stakeholders (both internal and external)
- Strong customer focus and results-oriented, able to adapt to an international environment